A Distancia
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Objetivo: Este curso provee a los estudiantes con los conocimientos y técnicas necesarias para implementar una solución CISCO de comunicación unificada(UC).
Requisitos:
Presentar conocimientos básicos de Cisco IOS gateways, Cisco Unified Communications Manager, Cisco Unity Connection y redes de datos.
Duración: 40 horas
Temario:
- Describe the Characteristics of a Cisco Unified Communications Solution
- Provision End Users and Associated Devices
- Configure Voice Messaging and Presence
- Maintain Cisco Unified Communications System
- Provide End User Support
Técnicas: Al finalizar el curso los estudiantes serán capaces de
- Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
- Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
- Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
- Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
- Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
- Describe how to maintain a Cisco Unified Communications solution
