This five-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competence in operating and troubleshooting the VMware NSX® 6.4 environment. In this course, you are introduced to several operational, management, and troubleshooting tools. You will be presented with various types of technical problems, which you will identify, analyze, and solve through a systematic process.

By the end of the course,

you should be able to meet the following objectives: • Establish and apply a structured troubleshooting approach and methodology • Explain the native NSX tools, VMware vRealize® Suite tools, and partner tools that are useful for monitoring, troubleshooting, and operations • Explain the NSX infrastructure components and the communications between them • Identify, analyze, and troubleshoot problems related to the NSX management, control, and data planes • Identify, analyze and troubleshoot problems related to NSX logical switching, logical routing, and VMware NSX® Edge™ services • Identify, analyze, and troubleshoot network security problems related to the NSX distributed firewall and the NSX Edge firewall Certifications This course prepares you for the following certification: • VMware Certified Advanced Professional 6 –



1 Course Introduction

• Introduction and course logistics

• Course objectives • Resources and references • Learning paths and certifications

2 Troubleshooting Methodology

• Develop a structured troubleshooting approach • Differentiate between symptoms and root causes • Identify and isolate problems residing in various areas • Apply an appropriate methodology and procedure to troubleshooting

3 NSX Troubleshooting and Operational Tools

• Discuss NSX operational requirements • Use the native NSX tools (such as the central CLI, the NSX dashboard, and Application Rule Manager) to solve various types of problems • Use vRealize Network Insight to identify and analyze problems • Use VMware vRealize® Log Insight™ Content Pack for NSX in troubleshooting and operations

4 Troubleshooting and Operating NSX Infrastructure

• Explain the NSX infrastructure and component communications • Troubleshoot VMware NSX® Manager™ and the management plane • Troubleshoot VMware NSX® Controller™ and the control plane • Troubleshoot problems in host preparation

5 Troubleshooting and Operating NSX Logical Switches

• Explain VXLAN and logical switching components • Verify the VXLAN and logical switch configuration and status • Identify and troubleshoot common layer 2 configuration errors • Use the GUI, the CLI, packet capture, traceflow, and other tools to troubleshoot logical switching problems

6 Troubleshooting and Operating NSX Logical Routers

• Describe the NSX logical routing architecture • Explain routing components, functions, and communications • Verify logical router configuration settings • Use packet capture on routers and perform packet walk • Use the GUI, the CLI, traceflow, and other tools to troubleshoot logical routing problems

7 Troubleshooting and Operating NSX Edge Services

• Verify edge services (such as DHCP and DNS) configuration settings and operational status • Troubleshoot various types of VPN services (SSL VPN-Plus, L2 VPN, and IPsec VPN) • Verify the configuration and status of logical load balancers • Troubleshoot common load-balancing and high availability scenarios

8 Troubleshooting and Operating NSX Security Services

• Discuss the NSX distributed firewall architecture, components, communication channels, and features • Use the CLI and other tools to troubleshoot the configuration and operations of the NSX distributed firewall and the NSX Edge firewall • Explain and troubleshoot the Service Composer components and architecture • Troubleshoot common problems related to Identity Firewall • Examine Guest Introspection architecture, components, services, and operations • Verify Guest Introspection deployment configuration and functions, and troubleshoot common problems



5 Days


Network professionals who work with enterprise networks and VMware Sphere® 6.x


VMware NSX


• Knowledge and working experience of computer networking, including: o Switching and routing technologies (L2-3) o Network and application delivery services (L4-7) • Knowledge and working experience of vSphere • Knowledge and working experience of NSX installation, configuration, management, and operations Before taking this course, you ought to take either the VMware NSX: Install, Configure, Manage course or the VMware NSX for Internetworking Experts Fast Track course. The VMware Certified Professional 6 – Network Virtualization (VCP6-NV) certification is recommended.