During this five-day, hands-on training, you will gain the advanced knowledge, skills, methodology, and abilities to achieve competence in troubleshooting the View component of VMware Horizon® 7. You will increase your skills and competence in using VMware and third-party tools to analyze and solve problems associated with a View implementation. This lab-intensive course provides you with a comprehensive environment to test your skills at identifying and solving a broad range of issues. Course
Objectives By the end of the course, you should be able to meet the following objectives: • Use the Horizon Administrator Web client, log files, and VMware and third-party tools to analyze, diagnose, and troubleshoot problems in a View environment • Optimize the display protocol and the virtual desktop to ensure an optimal end-user experience • Identify infrastructure problems as they relate to View • Discuss View installation problems and best practices Target Audience Experienced system administrators and system integrators responsible for maintaining the View component of VMware Horizon 7
Prerequisites This class requires understanding the concepts and topics presented in the following courses: • Horizon (with View): Install, Configure, Manage or VMware Horizon 7: Install, Configure, Manage • VMware Data Center Virtualization Fundamentals Experience with working with View and VMware vSphere® is helpful. Certifications This course helps prepare you for the following certifications: • VMware Certified Implementation Expert 6 – Desktop and Mobility (VCIX6-DTM)
Modules 1 Course Introduction • Introductions and course logistics • Course objectives 2 Introduction to Troubleshooting • Discuss troubleshooting techniques • Describe methods for efficient troubleshooting in a consistent and repeatable manner 3 Troubleshooting Tools • Understand how to use Horizon Administrator to troubleshoot View problems • Understand how to use the command line to troubleshoot View problems • Understand how to use VMware and third-party tools to identify and troubleshoot View problems • Interpret log files 4 Troubleshooting Virtual Desktops • Analyze, diagnose, and troubleshoot virtual desktop problems • Use VMware tools to optimize virtual desktops 5 Troubleshooting USB Connectivity and Printing • Discuss how View supports connecting USB devices to clients as well as printing to local and remote printers • Analyze, diagnose, and troubleshoot USB connectivity and printing problems 6 Troubleshooting Display Protocols • Discuss the topology and architecture of display protocols in View • Analyze, diagnose, and troubleshoot Remote Desktop Protocol, Blast Extreme, HTML Access, and PCoIP problems • Optimize PCoIP and Blast Extreme for performance 7 Troubleshooting View Composer • Discuss the architecture, purpose, and benefits of View Composer • Analyze, diagnose, and troubleshoot View Composer problems 8 Troubleshooting Instant Clones • Discuss the architecture, purpose, and benefits of instant clones
• Understand how to create and deploy instantclone desktop pools • Analyze, diagnose, and troubleshoot instantclone problems 9 Troubleshooting SSL Certificates • Discuss certificate authority and SSL certificates • Discuss the proper method to install and replace certificate authority and SSL certificates • Analyze, diagnose, and troubleshoot SSL certificate problems 10 Infrastructure • Discuss how a data center’s infrastructure can affect the performance of a View environment • Discuss best practices for data center infrastructure for View Contact If you have questions or need help registering for this course, click here.